HRANI hosts a webinar on Hotel Integration in association with IRCTC

Hotel and Restaurant Association of Northern India (HRANI) recently hosted a webinar in association with the Indian Railway Catering and Tourism Corporation (IRCTC) on hotel integration. The objective of the webinar was to update association members about the benefit of reduced Commission, Waiver on Integration Fees and simplified process of empanelling their room inventory for sale as online accommodation partners through the IRCTC tourism website and its associate portal

The webinar was graced by Smt. Rajni Hasija, Chairman & Managing Director IRCTC as Chief Guest. Mr. L Ravi Kumar, GM Tourism and Dr. Achyut Singh, Joint General Manager, Tourism and Marketing along with his team of Senior Officials from IRCTC attended the Webinar. The session was moderated by Sh. Garish Oberoi, Former President HRANI & FHRAI, General Secretary UPHRA

The web meeting witnessed the presence of industry leaders Mr Surendra Kumar Jaiswal, President, HRANI & UPHRA and Vice President, FHRAI; Mr. Prasad Iyer, Vice President – Digital, E-Commerce, Distribution & Rewards, Lemon Tree Hotels; Mr. Akshay Thusoo, Vice President - Sales, Sarovar Hotels; Mr. Nikhil Sharma, Regional Director Eurasia, Wyndham Hotels & Resorts along with Mrs Renu Thapliyal, Secretary General, HRANI

HRANI has been the first hotel association in the country which signed a MoU with IRCTC expressing interest to work together in distribution. The Association had signed a MoU with IRCTC last year. The objective of signing the MoU has been to promote domestic tourism and reduce the customer acquisition cost

In order to make the proposition more attractive for hotels, HRANI through representations and virtual meeting had requested IRCTC for reduced Commission and Waiver on integration fess which was acceded by CMD IRCTC. The waiver of the initial integration fee till July 31, 2021 including reduced commission was announced by Smt Rajni Hasija, CMD, IRCTC during the webinar

While addressing the webinar Smt Hasija stated that "Our commission model is very reasonable. We have a very simple integration system for hotels interested to join our platform. Around 7200 hotels have already got integrated into the IRCTC hotel distribution platform

She further stated that the registration process is quite simple and requires minimum documentation. Once the scrutiny of the documents is completed, the integration process gets completed

A presentation explaining about the process and documentation for Hotel Integration was given by Dr. Achyut Singh, Joint General Manager, Tourism and Marketing, IRCTC

We are thankful to Madam Rajni Hasija, Chairman & Managing Director, IRCTC and her team for acceding to our submissions especially when the industry is going through tough times stated Sh. Surendra Kumar Jaiswal, President, HRANI and Vice President, FHRAI

I firmly believe that this initiative of HRANI will help our hotel members to reduce the customer acquisition cost in a big way and will create a win-win situation for both the hoteliers as well as the end consumers" added Sh. Jaiswal

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